Can links within a survey question also submit the survey when clicked | Experience Community
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Can links within a survey question also submit the survey when clicked

  • December 19, 2020
  • 1 reply
  • 30 views
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I have a survey that based on the user's responses take them down specific branches. The very last block provides the user a solution to their inquiry and a link to the corresponding resource. Is there a way that once the user clicks on that link it also completes the survey for them? My fear is that users will land on the last block click on the link and never finish out the survey which will not allow us to gather their responses.


      1 reply

      TomG
      Level 8 ●●●●●●●●
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      • TomG
      • Level 8 ●●●●●●●●
      • December 19, 2020

      Depending on how complex you want to get...
      The simplest, but not that effective solution would be to add a target="_blank" to your links. That will open the link in a new tab or window so the respondent can come back to the survey and finish.
      A more effective alternative would be to put the links on an end of survey message page.
      A more complex would be use JS to have the "links" save the link url as an embedded data field then click the Next button. Add JS to your end of survey message that examines the embedded data field and redirects if it is populated.

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