Drag and Drop questions won't function? | XM Community
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Drag and Drop questions won't function?

  • March 16, 2022
  • 1 reply
  • 164 views

MikeR
Level 1 ●
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Have a survey with a simple drag and drop survey question. It works fine for me and my colleagues; on phones, tablets or computers. But the client is having a problem where they can highlight the items, but can't move them. I suspect it has something to do with their computer setups, but I'm not sure. Anyone ever hear of that?

Best answer by AmaraW

Hi MikeR! This sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

1 reply

AmaraW
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • March 18, 2022

Hi MikeR! This sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!