Forward retake link if unused after a certain period of time | XM Community
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Hello,



I am trying to figure out how to forward an email generated from qualtrics containing a retake link to another person if the first person does not click on the link within 48 hours. Is there a way to do this? I would be happy to explore java too.



Thanks,

Danny
I think you will have to use the API. You can do the following: suppose you have a contact list and you send an email to all the contacts in it. After 48 hours, you download all the contacts of that contact list, all the responses of the survey, and with the email you will know which contacts didn't open the link (because they will not be in the completed or partial responses). Then you can send another email to a different person. When distributing the survey, you would want to do it via Personal Links, so you will have the link itself associated with that contact.

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