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Run workflow only during business hours

  • August 23, 2023
  • 1 reply
  • 76 views

jmborzick
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 261 replies

I have a simple workflow where a survey triggers a ticket. What I would like to do is to have the ticket assigned only during work hours so that if a user submits the form outside of the day, the ticket is not assigned until the next morning. 

Best answer by Aanurag_QC

Qualtrics recently have brought in delayed start feature, which you can use to setup timings to trigger workflows

 

1 reply

Aanurag_QC
QPN Level 5 ●●●●●
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  • 256 replies
  • Answer
  • September 8, 2023

Qualtrics recently have brought in delayed start feature, which you can use to setup timings to trigger workflows