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Sliders labels changing position in preview?

  • Aug 8, 2019 7:08 PM UTC
  • 6 replies
  • 53 views

Hi all, I created the following slider question, selecting the text position as "bottom": ! But when I go to preview, this is how it looks like: ! How can I have the question look the same as how I created it?

Best answer by seredes

In the end I called Support and they suggested I insert the images through the "Rich Content Editor" rather than doing that directly. It worked: !
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6 replies

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Aug 8, 2019 7:17 PM UTC
Try unchecking Mobile Friendly.

  • Author
  • Aug 8, 2019 7:31 PM UTC
Thank you but that did not affect the result in preview. I also noticed that if I reload the survey page after I have moved the text to the bottom, the text appears at the top again: ! So it looks like moving the text to bottom using the drop-down menu does not generate any permanent change; the preview is just a reflection of that.

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Aug 8, 2019 7:37 PM UTC
Ah, I thought you were referring to the overall look. I didn't notice the labels above the images. You'll have to share your html code.

  • Author
  • Aug 8, 2019 7:54 PM UTC
Thank you, how do I get the html code from the question?

  • Author
  • Aug 9, 2019 11:02 PM UTC
@TomG I found the html code - it is: ! I have tried to change it to: ! Now the text is at the bottom but behind the image. !

  • Author
  • Answer
  • Aug 10, 2019 2:28 PM UTC
In the end I called Support and they suggested I insert the images through the "Rich Content Editor" rather than doing that directly. It worked: !