I have a workflow based on a new answer:
- 1. add the respondent to the XM directory
- 2. send him an email
I noticed that the email was leaving too quickly compared to the first task. And unfortunately it has to leave when the registration in the repertoire is complete. I can set a delay in sending the email, but a minimum of 1 hour when I only need a minute. Is it possible to schedule a task that slows down before the email is sent? I was thinking of a JS task.
Thank you
Workflow : Put a timer in a JS task
+10
+31You can try out code tasks where you can set a buffer. But based on my experience, the tasks run in parallel because of which I am not sure whether code task would be a feasible solution or not.
+10Indeed, I have the impression that the workflows do not respect any order and all launch in parallel. Do you confirm ?
+31This is an example available on Qualtrics page where they have setup conditions in between each task to make sure that each task process one after another:
In this example, we are using a workflow to enter survey respondents into a raffle and then email raffle winners. Entrants are automatically identified when taking the survey, and we only want winners to receive an email.
The workflow begins when a respondent submits a survey response.- We add an initial condition to determine raffle eligibility. This happens when the respondent takes the survey, and is specified by the embedded data field “RaffleEntry” is “True”.
- Next we add a code task, which uses JavaScript to randomly determine if the respondent won or lost the raffle.
- We add another condition to determine if we need to send an email to a raffle winner. This condition is dependent on the output from the code task.
- We add an email task to send an email to the respondent.
Workflows Basic Overview
You can try that out in order to achieve what you're looking for
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