CX Dashboard visualizations rescaling bug?

Question

Hi! Widgets in my CX Dashboard rescale for some reasong when I enter and exit Settings.Especially Number Charts and Gauge Charts turn smaller.I have to manually change them back by just clicking on edit and then exiting.Does anyone know why this is happening?See the image: to the left how it should be, to the right the buggy version:

TusharDalwani · Accepted Answer

Hi! Widgets in myCX Dashboard rescale for some reasong when I enter and exit Settings.Especially Number Charts and Gauge Charts turn smaller.I have to manually change them back by just clicking on edit and then exiting.Does anyone know why this is happening?See the image: to the left how it should be, to the right the buggy version:HelloJohannes, this usually happens in the page edit mode but goes away once you refresh the page. However, if the behavior is otherwise, you should definitely raise this bug to Qualtrics support.

Sachin Nandikol · Answer

Hi @JohannesCE,There might be 2 reasons for this issue,This might be a bug which is causing you this kind of trouble. You can raise a ticket and ask for assistance from Qualtrics support team.Sometimes even i have faced this issue when i was in ‘Edit’ mode. You can just come out of ‘Edit’ mode and refresh your screen.Regards,Sachin N

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