How to create a single widget for matrix question for CX dashboard? | XM Community
Skip to main content

Dear community,

I have created a matrix question in CX survey in order to collect requests for new feature and its importance. However, I encountered the problem with creating a single widget for this question in a dashboard.

The matrix question has been setup as follows:

6 Statements, each of the statements allows text entry
2 scale points (essential / nice to have)

I created a generic group with text data data in the statement 1 - 6 to consolidate text comments, then tried record widget but it didn't work.
Does anyone have any idea how I can create a single widget in my dashboard? Thank you for your support in advance.

Miho

@MihoSato ,

Please use Measure Groups to resolve this issue.


Qtip: Measure groups are great for grouping different statements from the same matrix table together in dashboard widgets. Because each statement is from the same matrix, they have the same number of scale points.

You can refer to this example for effective implementation:

See Matrix Statements in a Single Widget for an example of how this can be used effectively in a dashboard.

https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-data/advanced-fields/field-groups/#MeasureGroups

Thanks,

ARun