How-To get the Total count of emails sent out so far by all the distributions for a Directory | XM Community
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How-To get the Total count of emails sent out so far by all the distributions for a Directory

  • February 28, 2022
  • 4 replies
  • 233 views
N
Level 1 ●
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Hi Experts,
Business case: We need to calculate the total number of emails sent out so far via various distributions for our contacts directory.
How can we achieve this?
Note: I know for sure we will need to create a custom metric as explained below but no idea on how to get this number count.
Reference: https://www.qualtrics.com/support/vocalize/widgets/distribution-reporting/#ResponseCompletionRate
Thanks - Naro

Best answer by Aanurag_QC

We do have a widget available but its static and no config can be done on that. It gives basic distribution information per distributions:
Distributions Table Widget (CX)
Besides that, you have to go for the respondent funnel in order to get those details.

4 replies

Aanurag_QC
QPN Level 5 ●●●●●
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Hi Naro_BT In order to achieve the distribution-related reports, you would need to enable respondent funnel and then create a new respondent funnel dashboard, as one does not have direct access to distribution fields unless the respondent funnel is set to active.

https://www.qualtrics.com/support/vocalize/widgets/xm-directory-respondent-funnel/

N
Level 1 ●
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  • Naro_BT
  • Author
  • Level 1 ●
  • March 1, 2022

Thanks Aanurag_QC ,
I have activated the respondent funnel but was hoping to get this in any of the standard/embedded variables available in qualtrics.
Is the respondent funnel dashboard the only way to get this total count?
Regards - Naro

Aanurag_QC
QPN Level 5 ●●●●●
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  • Aanurag_QC
  • Answer
  • March 1, 2022

We do have a widget available but its static and no config can be done on that. It gives basic distribution information per distributions:
Distributions Table Widget (CX)
Besides that, you have to go for the respondent funnel in order to get those details.

KatF
N
Level 1 ●
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  • Naro_BT
  • Author
  • Level 1 ●
  • March 1, 2022

Thanks Aanurag_QC ,
This does help.
Although it doesn't give me exactly what i was looking for but maybe in future we will get this total count information much easily to do our own calculations.
Thanks again!

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