Solved
I cannot find the instructions for the trending detection notifications
I found the instructions yesterday but cannot locate them today, I wish to setup a notification in our dashboards
Best answer by MattBroffman_Orlando
I think this is what you are looking for. They are called alerts...which is why they are hard to find.
https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-notifications/
+4I think this is what you are looking for. They are called alerts...which is why they are hard to find.
https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-notifications/
Thanks Matt, do you know if there is more info anywhere, like how the logic works and how to drill down to pages within the dashboard ?
Cheers
Ash
+4The logic works based off the rules you configure...threshold or relative change.
It's based on the metrics in the dashboard and not on any specific widget or page but you can add filters to the alerts.
Thanks, at this stage my filters do not work so I have raised a ticket with qualtrics to investigate.
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