I have a CX dashboard where I would like to utilize textiq widgets, however I would like to analyze and display all the open text questions as though they were one question to capture a wider picture. I know that if it was only one survey that had multiple open text questions I would go into field editor and create a merge field. I am unsure of the best way to go about this being that is more than one survey we’re pulling from and each of the surveys has 2+ open text questions.
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Merging Open Text Questions from multiple surveys
+30Best answer by kgillis
I ended up just making combined fields on the field editor in each survey and then mapping all the combined fields together on the dashboard
+30I ended up just making combined fields on the field editor in each survey and then mapping all the combined fields together on the dashboard
+3
Another option, if you prefer managing it from the survey side, is to create an Embedded Data field in the Survey Flow and combine all the open-text questions into that field. This gives you a single variable across surveys, which makes Text iQ analysis and dashboard mapping easier.
Since the data is already collected, the Field Editor approach is probably the best option in this case that handles the already collected data and future responses.
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