Hello Folks
I have a NPS question and I m displaying the results in dashboard for it but when I am trying to show NPS groups in detail the sum of passive , promoters and detractors is more than 100. Is this possible or I am missing something!
NPS Groups Issue
+17
+44https://community.qualtrics.com/XMcommunity/discussion/23600/nps-groups-issueYes, even I have seen this issue in the new vertical/horizontal bars widget. But after raising this to q support they were able to resolve this. Hope that approach works for you as well.
1 person likes this
+38Nikkki this looks like it could just be rounding error since it sums to 101. If you add a decimal place do you get 100? You could raise it to support like Deepak suggests or get your users used to the idea that totals aren't always 100% because of rounding to have more simplistic labels.
+17https://community.qualtrics.com/XMcommunity/discussion/comment/54171#Comment_54171Yes Deepak I have raised this issue with support Team. Hoping to resolve it soon.
+17https://community.qualtrics.com/XMcommunity/discussion/comment/54172#Comment_54172bstrahin rounding off error is there I have calculated the decimal places.
+17https://community.qualtrics.com/XMcommunity/discussion/comment/54210#Comment_54210 ahmedA Yes The sum is total to 100% . Thank you.
+41Try to show your percentage in 2 decimal places. It's rounding error. Always happens in BI tool.
+17https://community.qualtrics.com/XMcommunity/discussion/comment/54211#Comment_54211Yes currently I have applied two decimal places.
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