Number of surveys each agent has the potential to receive | Experience Community
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Number of surveys each agent has the potential to receive

  • June 5, 2026
  • 1 reply
  • 8 views
KelliPolk
Level 4 ●●●●
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Okay, I want to display on my dashboard how many surveys were sent per agent. Is that possible?

All agent data is loaded into each survey as metadata, so in theory, I think yes. I’m just not sure how to display it for my agents. Some of them feel like they don’t get the same amount of responses but I can’t control customers answering surveys so I thought if I could show them that they went OUT, that would help create trust. 

1 reply

AlexandreLeduc
QPN Level 4 ●●●●
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  • AlexandreLeduc
  • QPN Level 4 ●●●●
  • June 5, 2026

If you enable the funnel data in your Directory, you can then use it as a data source for your dashboard. There are some metrics like Email Sent that could be used I guess to achieve your goal. Make sure to have the Agent variable as part of your funnel to use it there!

More info here: https://www.qualtrics.com/support/vocalize/widgets/xm-directory-respondent-funnel/

Hope this helps.

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