I have a dashboard showing survey responses from multiple brands my organization manages. It’s easy to report on NPS per brand in various ways (break out a bar chart by brand, filter different widgets to have one widget per brand, etc.). But is there a way to report on an overall NPS that is an average of the brand-level NPS values? Because each brand will have different quantities of responses, this value would not be the same as the simple whole-dataset NPS value.
I made some attempts using custom metrics but didn’t get anywhere. Any recommendations?
