Hello everyone!
I have implemented a connection between Zendesk and Qualtrics. Contact attributes are sent from Zendesk to Qualtrics, Qualtrics generates the survey link and sends it to Zendesk, Zendesk takes care of sending the link via email.
In this way I have:
- a count of survey responses (whole or partial)
- a count of contacts created on Qualtrics.
I am missing the count of people who opened the link, so how many people "landed" on the survey page on Qualtrics. The number takes into account who answered at least one question and who answered none.
Is it possible to track that number, like a KPI in dashboard?
Thanks

