Would you use a conversational way to build Qualtrics CX and Results Page dashboards?

Hi Arun,

This seems like a really cool add-on. I’d definitely be interested in seeing how far the dashboard configuration goes.

Does it understand more complex widget setup as well, such as configuring the X axis, Y axis, data series, breakout fields, and other widget-level settings?

I work for a Platinum Qualtrics partner, so I’m in dashboards almost every day, and that’s probably where I’d see the biggest value. If it can handle the more detailed widget configuration and not just create the basic chart type, that would be very useful.

​@DharmilRathod , Thanks for the kind words!

Yes, that’s exactly the kind of use case Flow is built for.

It goes well beyond selecting a chart type. You can specify the metric, field, function such as average, sum, NPS or top box, X axis dimension, data series, extra metrics, groupBy for date fields, and formatting options, all through a single natural language instruction.

For example:

“Add a line chart with average satisfaction by start date grouped by month, with a separate line per location.”

“Clone a dashboard page and its template from Dashboard A to B”

This produces a fully configured widget with the correct field mappings based on the actual fieldset in your dashboard.

It also handles updates to existing widgets. You can change a metric, relabel a column, switch axes, or enable full record view on a Record Table without reopening the configuration panel.

Given you’re in dashboards every day for partner work, the layout templates might also be useful. They’re built around specific audience types such as executive summary, frontline ops, and CX manager views, and automatically map your dashboard’s real fields to the appropriate widget types rather than requiring you to specify everything from scratch each time.

It’s still in beta, so not everything is perfect yet, but complex widget configuration is really core to what we’re building.

Happy to get you access if you’d like to test it against a real dashboard.

piraiai.com/flow

Hi Arun,

Thanks for the detailed explanation. It sounds like you've put a lot of thought into the workflow, especially around configuring and updating existing widgets through natural language. The dashboard templates for different audiences also sound like a useful addition.

Most of my work involves building fairly complex Qualtrics dashboards with multiple filters, breakouts, permissions, and widget configurations, so I'd be interested to see how it handles those types of scenarios in practice.

I'll definitely keep an eye on its progress. It looks like it has the potential to save a lot of time for people who spend a significant amount of time building dashboards.

​@DharmilRathod  Absolutely, that’s really the core of our vision.

I’ve been working with Qualtrics for over a decade, and one of the things I’ve always wanted was to spend less time on the mechanics of building dashboards and more time on the actual story and insights behind them.

With Flow, our goal is to build that intelligence into the dashboard creation process. Rather than just generating individual widgets, we want to make it possible to describe the audience, objective, and story you want to tell, and have Flow help shape the dashboard layout around that.

We’re still early in the journey, particularly with more complex scenarios around permissions, filters, breakouts, and widget configurations, so this is exactly the kind of real-world feedback we’re looking for.

I’d be very interested to show you what we’re building and see how it performs with some of the complex dashboards you work with. Would you be available for a quick demo sometime next week? Happy to work around your availability.

Hi Everyone, Please let me know if anyone is interested to try it.