Let’s face the facts - You can have the most experienced team of CX professionals and the best in-class XM technology, but without sustained buy-in and support from senior leaders, your CX efforts will only go so far. Bottom line: Executive ambition is a necessary ingredient for long-term XM success.
The XM Ambition Assessment was developed to help XM professionals drive the leadership discussions they need to evaluate - and hopefully, secure - the resources and support necessary for long-term program success. In this blog post, XM Institute explores the importance of executive ambition, provides the free assessment, and equips you with the tools to facilitate the conversation internally. Check it out: Do Your Executives Have the Ambition Necessary For XM Success? Assess It.