During an active survey, I added an additional option of N/A as an answer to a few questions and now anyone's results who answered the survey prior to that change are not pulling through onto the report. This is very frustrating as it is skewing all the data.
Please help.
Solved
Added an additional option of N/A while a survey was active and now results are wrong, help?
Best answer by LaurenK
Hi MYates! It sounds like something may have gone wrong when editing your active survey. If you have not yet already, we'd highly recommend reaching out to our Support team, as they are best equipped to handle this!
+13Hi MYates! It sounds like something may have gone wrong when editing your active survey. If you have not yet already, we'd highly recommend reaching out to our Support team, as they are best equipped to handle this!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.