Anonymous Survey Import - Not allowing multiple responses per hierarchy unit

Question

Hi there,We are importing anonymous survey data for our employees into Qualtrics, and hitting a funny issue. Note that we are assigning each record to an organisational hierarchy unit.When importing the data, Qualtrics support had advised us not to use the Legacy importer (Via Participants --> Org Hierarchies), and told us to import via Data & Analysis.When using the importer in the Data & Analysis tab, we were advised that to assign anonymous responses to a hierarchy unit, you need to include the participant ID of the Org Unit's manager in the import. We have done this, but the problem is that it is de-duplicating and not allowing multiple anonymous responses in an organisational unit.EG: Manager of Team B's code is ABC, the team has 5 people with 5 anonymous responses. We assign the Unique Participant Identifier of each of the 5 records to be ABC, then import. However, Qualtrics only processes one of these records.Does anyone know how to work around this issue? Is there a JSON edit we can make?Thanks so much!

AmaraW · Accepted Answer

Hi ABQualtriccer - it looks like you were able to reach out to our Support team who sent over a CSV template to help get this issue resolved. If anyone else experiences something similar, be sure to reach out to our Support team, as they are best equipped to help!

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