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Error logging into dashboard

  • November 10, 2017
  • 3 replies
  • 61 views

Dax
Qualtrics Employee
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  • Qualtrics Employee
  • 23 replies
When I sign in to my dashboard, I get the following error message: "Dashboard not available. Contact your administrator." Why is that?

Best answer by JulieT

You don't have permission to access this dashboard. The administrator needs to search for the participant and add them.
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3 replies

JulieT
Level 3 ●●●
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  • Level 3 ●●●
  • 61 replies
  • Answer
  • November 16, 2017
You don't have permission to access this dashboard. The administrator needs to search for the participant and add them.

Dax
Qualtrics Employee
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  • Author
  • Qualtrics Employee
  • 23 replies
  • November 16, 2017
@JulieT - thanks, I'll reach out to my admin. Any idea what permission(s) I should be asking for?

JulieT
Level 3 ●●●
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  • Level 3 ●●●
  • 61 replies
  • November 17, 2017
@Dax - The admin will need to make sure your dashboard is added and that the Activate Dashboard option is turned on. This should give you access.

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