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JoseS
Administrator
1 year ago
Solved

Error logging into dashboard

  • Nov 10, 2017 11:42 PM UTC
  • 3 replies
  • 113 views
Dax
Qualtrics Employee
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  • Dax
  • Qualtrics Employee
When I sign in to my dashboard, I get the following error message: "Dashboard not available. Contact your administrator." Why is that?

Best answer by JulieT

You don't have permission to access this dashboard. The administrator needs to search for the participant and add them.
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    3 replies

    JulieT
    Level 3 ●●●
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    • JulieT
    • Level 3 ●●●
    • Answer
    • Nov 16, 2017 2:59 PM UTC
    You don't have permission to access this dashboard. The administrator needs to search for the participant and add them.
      Dax
      Qualtrics Employee
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      • Dax
      • Author
      • Qualtrics Employee
      • Nov 16, 2017 8:52 PM UTC
      @JulieT - thanks, I'll reach out to my admin. Any idea what permission(s) I should be asking for?
      JulieT
      Level 3 ●●●
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      • JulieT
      • Level 3 ●●●
      • Nov 17, 2017 2:02 PM UTC
      @Dax - The admin will need to make sure your dashboard is added and that the Activate Dashboard option is turned on. This should give you access.
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