EX Org Hierarchy Grouping Participants with vacant leader role | Experience Community
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EX Org Hierarchy Grouping Participants with vacant leader role

  • September 29, 2026
  • 1 reply
  • 23 views

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We currently have a team where we have a vacant position (let’s call it Vacant Superintendent). Typically the org hierarchy would have 3 Superintendents reporting to the Manager, while the position is vacant we’re running our annual Culture/Engagement Survey so all the people who would typically report through to Vacant Superintendent are reporting directly to the Manager. As these teams are too small, they won’t meet our anonymity threshold to view their results when dashboards become available. Is there a way to create a “Vacant Superintendent” role in this structure, so the Manager can view the results of our survey for this team? If so, how? 

 

1 reply

bench
Level 4 ●●●●
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  • Level 4 ●●●●
  • October 13, 2026

To my knowledge, Qualtrics hierarchy is done by person to person relationship and does not have the ability to switch to position to position relationship.

One way is to import a placeholder superintendent person (essentially a ghost person), add them to the org hierarchy, then move those people to sit under them.

That way, the manager can see the results of those sitting under this ghost person.

Given that org hierarchy does not update automatically, this plays to you advantage as this ghost person will remain there as long as you wish.