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Exit template - make changes reflect on the dashboard

  • September 24, 2019
  • 1 reply
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JoycaV
QPN Level 4 ●●●●
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  • QPN Level 4 ●●●●
  • 236 replies
Hi, We have used the Exit survey template project from Qualtrics, which comes with a template dashboard as well. We have renamed one option, and removed another, from the "reasons for leaving" list. However, on the dashboard I still see the removed option and I still see the old name of the renamed item. How can I make the changes to the survey reflect on the dashboard? I tried editing the widget that shows the old values, using another question as metric, then changing back to the original question with the reasons for leaving, but it still shows the old values...

Best answer by LaurenK

Hi @Joyca_V! If you have not yet already, I'd recommend reaching out to the Qualtrics Support team so they can further assist with troubleshooting this, as it does not sound like intended functionality!
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LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • October 11, 2019
Hi @Joyca_V! If you have not yet already, I'd recommend reaching out to the Qualtrics Support team so they can further assist with troubleshooting this, as it does not sound like intended functionality!

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