How to stop the import of Participants into a EmployeeXM project? | XM Community
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Hi,
i was importing participants from XM Directory, but after 2 hours is still blocked on the 78%.
immagine_2021-10-19_143157.png
There's a way to stop the process?
Thanks.

Hi ​@Enrico ,

As far as I know, the Qx support team generally mentions a maximum of 6 hours for imports/exports. If the job is still stuck after that, or if you want to cancel it, you can reach out to the support team so they can terminate it from the backend.