Hi, I'd like to import participants into a project from the employee directory using the 3rd option as shown on this screenshot from a training video: ! However, this option isn't available in my instance (a sandbox). Is there anything I might be missing to switch this option on? There are definitely employees in the directory. thanks f ro your help! Sven

Hello @Sringling, this sound like it is not intended functionality. We are aware are of the issue and are working on implementing a fix. If you haven't already, be sure to reach out to our support team to be notified of when the solution is implemented!

Hi @SringlingThis is maybe related to the type of account, as it is a sandbox is possible that you do not have access to the full directory, just the participants you are uploading, that is why you cannot import them from the directory.

Option to import participants from directory is missing

Option to import participants from directory is missing | Experience Community

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