🏛️ April Public Sector Topic of the Month: Innovations in Community Engagement

With COVID-19 accelerating a pre-existing trend of the public having ever-increasing expectations of government services and customer experiences, it is more critical than ever to have a robust community engagement program in place to understand these experiences. At Qualtrics, we are invested in ensuring governments have the tools and vision they need to effectively engage communities to gather their sentiment on key 

How has your organization adjusted its community engagement strategy in the last two years? What are some best practices that have worked well for you and why? Let us know in the comments! 

In a recent blog post, Qualtrics Industry Advisor, Hannah Burn, provides a thorough overview of the importance and structure of effective community engagement programs, and provides a guide for governments seeking to establish or improve their programs. Check out the post to learn more about Qualtrics’ Community Engagement Model, and how leading organizations are listening to and acting on engagement data.