How do you download the Sentiments from the dashboards? | Experience Community
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Question

How do you download the Sentiments from the dashboards?

  • January 5, 2026
  • 3 replies
  • 53 views

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I will like to download all the information from our Course Evaluations and would like to make sure that I have the sentiments part also that shows up in the dashboards.

3 replies

maxmorgan
Qualtrics Employee
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  • Qualtrics Employee
  • January 5, 2026

@Linda_charlton Hi Linda! If the data is showing in your dashboard, that data will also be available when you export the dashboard. More info on that here. Happy to chat more if needed!


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  • Author
  • Level 3 ●●●
  • January 8, 2026

@maxmorgan I just tried to export the dashboard the pdf download said An error occurred while loading the data in the Comment Sentiment Analysis.  I don’t know how to read the excel file to see if it worked on that download or not.  I wanted to download the Sentiment Analysis information so we have a backup file for it.


maxmorgan
Qualtrics Employee
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  • Qualtrics Employee
  • January 8, 2026

@Linda_charlton That is strange that it showed an error. Do you mind creating a Technical Support ticket? You can do so via the Customer Success Hub. There, you’ll be able to connect with someone who can help troubleshoot.