I tried to use this code because I know that it works ${e://Field/courseCode} ${e://Field/Catalog_Nbr} Sect. ${e://Field/Class_Section}: ${e://Field/courseName} in the subject line and it does not work and I needed to list what the course the email was about. Additionally, it does not function in the message section, but it does in the survey.
Solved
How do you use embedded data in subject line?
Best answer by PraDeepKotian_XM
Hey
Currently, embedding data in the subject line or email content is not supported for Course Evaluations distribution. This is because each evaluation is sent as a one email, and an evaluation may have multiple courses for a single student.
As a workaround, you can include a static value in the subject line if you want to send evaluations for specific course.
Lastly, embedded data in the subject line is supported in CX programs. Hope this helps!
+17Hi
Make sure that all the fields are actually stored as Embedded Data before the email is triggered.If you’re using an Email Task in the Workflow, ensure that the Embedded Data fields are referenced correctly as it is case sensitive and add this fields both in survey flow and workflow.
+5
BUT, did you pull in those fields in your Survey Flow?
+5
would you be willing to do a quick zoom session?
+21Hi
Did you try re-piping in the terms again in the email task?
If the piped text term is missing in the email content area, it may be due to not having consistent font-type, font-size or font-color throughout the piped text term.
For example, selecting piped text term “${e://Field/X} vs ${e://Field/X}” to change color to blue
Expected result: X vs
+5
It is hard when the Course Evaluation setup support is only access by email and it is slow process with a timely matter.
+21Hey
Currently, embedding data in the subject line or email content is not supported for Course Evaluations distribution. This is because each evaluation is sent as a one email, and an evaluation may have multiple courses for a single student.
As a workaround, you can include a static value in the subject line if you want to send evaluations for specific course.
Lastly, embedded data in the subject line is supported in CX programs. Hope this helps!
+5
It is hard when the Course Evaluation setup support is only access by email and it is slow process with a timely matter.
Ugh and ow! We don’t have “Course Evaluations” - I take it that’s not within the CoreXM? I would not be happy with a 30 day turn time for something this basic. And only email? ugh. Looks like
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