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Recode Values Question

  • April 18, 2018
  • 1 reply
  • 18 views

Hi, I have a question in my survey which has responses as (Strongly disagree to strongly agree), I want these responses to flow back to Salesforce as numeric values, can this be done through qualtrics?

Best answer by MohammedAli_Rajapkar

Yes, when you do response mapping please make sure to select "Selected choice recode" I hope you've turned-on the recode value for that question, if not then please do so. Here is the documentation for response mapping: https://www.qualtrics.com/support/integrations/salesforce-integration/response-mapping/

1 reply

MohammedAli_Rajapkar
QPN Level 5 ●●●●●
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Yes, when you do response mapping please make sure to select "Selected choice recode" I hope you've turned-on the recode value for that question, if not then please do so. Here is the documentation for response mapping: https://www.qualtrics.com/support/integrations/salesforce-integration/response-mapping/