In my Response Mapping, I am mapping to some custom fields, but I keep seeing this error message: "Error. SoapFault exception: [sf:INVALID_TYPE] INVALID_TYPE: sObject type 'permissiontest__c' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names." The field shows up in the available fields to map to, but I still get this error message. What's going on?

Thanks for the responses everyone - I actually ended up contacting Qualtrics Support with this one and got an answer. The error message text from Salesforce is pretty misleading but I'll post the solution here in case anyone else is running into this issue.The above error occurs when the profile permissions of the Salesforce user linked to the Qualtrics account don't include Basic Access permissions (Read, Create, Edit, Delete) for the custom object the response mapping is set up for.Common Solutions:* Go into Salesforce as an Administrator, go into the profile assigned to the user, and edit their permissions to enable Basic Access permissions on the custom object they are mapping over to.* If the permissions are set correctly ensure the account is linked to the user with those permissions by logging out of all browsers and then relinking the account (should sign-in on the Salesforce home page).I had my Salesforce admin go in and update my permissions to give me edit access for the custom object and everything is working correctly now!

Hey! Sorry, it took so long for someone to get back to you! I am just now seeing this. I have not seen that issue yet, but I understand what its saying (I'm a Salesforce/Apex Developer). Are you still having that issue? And if so, when are you seeing it specifically?

Salesforce response mapping permissions error

Salesforce response mapping permissions error | Experience Community

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