after survey complete, finding out recipient email addresses | XM Community
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after survey complete, finding out recipient email addresses

  • September 21, 2020
  • 2 replies
  • 548 views

For people who forgot to type in name, I would like to find out their email address (to give my students credit for taking the survey). Right now the only thing I see in this column is ****** for the embedded data. Can I see these addresses? Thanks for any insight - I've been watching videos and reading help articles for days without any luck.

2 replies

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • September 21, 2020

Did you check "Anonymize Responses" in survey options? If you did, you are probably out of luck. "Anonymize Responses" prevents personal information (names, email, IP, etc.) from being recorded in the response data. Unless you've included some other embedded data field that is a unique identifier there isn't a way to identify individuals.


  • Author
  • September 21, 2020

I didn't check this when I designed the survey ("anonymize responses") - any other ideas?
Thank you so much