Hey everyone, my name is Sofia and I'm on the Customer Success Scale team. I consult with existing clients to promote business wins in their stakeholder engagement programs built on Qualtrics, optimizing current use cases and helping to inspire new ones. I connect clients with other teams for issues including technical troubleshooting, in-depth training, product development/implementation, and deep dives requiring advanced subject matter expertise. You can find me in-person in Dublin, or by Slack, and email for any questions.
