CoreXM

• Look & Feel: The old look & feel editor has been deprecated.



Accessibility



• Accessibility Check Moved to ExpertReview: The Accessibility Checker has been moved from the Tools menu to ExpertReview. When reviewing a survey users will now see survey error, survey methodology, and accessibility suggestions all in one place.



Brand Administration



• SMTP Relay: Users can now set up an SMTP relay without reaching out to Qualtrics Support. SMTP relays allow you to send distributions in Qualtrics using your own domains.



CX Dashboards



• Account Management Command Center (CX): You can now map data from multiple sources to the same account by using the accountExternalReferenceID field.


• Key Drivers Widget: Analysis Method: Feature that allows you to change the calculation in a key drivers widget to relative importance analysis instead of Pearson, the old default.



Distributions



• Using Your Own SMS Provider: Infobip is now available as an SMS provider.



Employee Engagement



• Employee Journey Analytics: A new EX project type that gives users the ability to combine existing employee data from multiple projects for analysis. Includes the option to create a project either from a guided workflow or entirely from scratch.



Extensions



• Sending Surveys via Salesforce: Update to sending surveys via the Salesforce app that allows you to map Salesforce fields to Qualtrics embedded data fields.



Workflows



• ServiceNow Event: Improvements to the ServiceNow event, including the ability to add conditions based on fields in ServiceNow and the ability to edit the event after it is set up.


• Piped Text in Calculate Metric Task: The Calculate Metric task now supports the use of piped text when adding filters.


• PGP Encryption for Google Drive: Now when extracting data from Google Drive, you can use PGP encryption to protect your files.



XM Directory Lite



• Consolidate Duplicates: Now XM Directory Lite users can consolidate duplicate contacts in their mailing lists.



XM Solution



• Testing Status Manager: A solution to help you submit employees who are not fully vaccinated against COVID-19 to weekly testing to demonstrate that they are not infected with the coronavirus.



360



• Participants Options (360): Participants options in 360 projects have been given an improved, more accessible user interface, and re-organized in a more logical way. No options have been renamed or removed. New opt-in option, “Automatically assign evaluators based on relationships.”


• Understanding Your Response Data Set (360): Additional participant information is now available in the 360 data table export.


• Participant Tools (360): New option in 360 Participant Tools to export nomination data.


• Manager Approvals: The portal where managers approve reports now has an improved user interface.


• Importing 360 Responses: Users no longer have to rely on the legacy importer to upload responses to their 360 projects.



New Support Pages



• DesignXM Trial: Detailed feature list and common questions about our 30-day free trial of DesignXM offerings.



CX Dashboards



• Navigating Dashboards on the Projects Page: Update to how CX dashboards are displayed on the Projects page. CX projects can now be expanded to show all dashboards within the project directly from the Projects page.



Employee Engagement



• EX25 XM Solution: New XM solution for establishing a baseline for employee engagement programs.



*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.



• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 


• If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.


• You can provide feedback on the Monthly Product Release Notes here.