Weekly Product Release Notes - December 1, 2021 | XM Community
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Weekly Product Release Notes BannerRECENT UPDATES | RELEASED ON OR BEFORE December 1, 2021


360

  • Inserting Images (360 Reports): New ability to add display logic to image widgets in 360 reports.

    • EX

  • SMS Distributions (EX): Engagement and Ad Hoc Employee Research projects now support 1-way SMS distributions.

    • UPCOMING FEATURES* | STARTING ON AND AFTER December 8, 2021


    Website / App Feedback

  • Intercept approval: Requirements for intercept approval now apply to newer guided intercepts, like the responsive dialog, embedded feedback, feedback button, and mobile embedded feedback.

    • CX Dashboards

  • Org Hierarchy for Account Management Command Center: Org hierarchies are now compatible with Account Management Command Center dashboards.

    • Tickets

  • Assigning Tickets: Now when you assign a ticket to a new owner, you will only be able to choose from the ticket group applied (if there is one).

    • FEEDBACK AND QUESTIONS

  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • You can provide feedback on the Weekly Product Release Notes here.

*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.

Enhanced Significance Testing in CX Dashboards has been removed from the "Recent Updates" section in this post. It will be launching on December 15, 2021.
Results Dashboards has been removed from the "Upcoming Features" section in this post. It will be launching on December 15, 2021.

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