Pages that are bolded indicate new product features or new support pages. To submit your own update requests or feedback, please use the Feedback intercept you can find on the support site.

CoreXM

1. SMS Access by Country: Removed Austria & Hungary, added Singapore.

2. XM Directory Task: New task in Actions. Replacing the Distribute Survey Task. Not available in Lifecycle Actions.

3. Reference Surveys: New section on translating reference surveys.

EX

1. Participant Tools: New section for “Update All Action Plans with Current Metadata” option.

CX Dashboards

1. Distribution Reporting: New subsection on which distribution methods are available for distribution reporting.

Website / App Feedback

1. Tracking Content Helpfulness: New common use case!