Released On Or Before July 6, 2022
Brand Administration
- Retention Policies: New ability to create an anonymization policy, which automatically anonymizes survey responses once they reach a certain age.
- Configuring One-time Benchmarks: One-time benchmarks can now be created and filtered within CX and EX dashboards to quickly visualize benchmark datasets.
- Line and Bar Chart Widgets: The Simple Chart is being split into three different charts: Line, Horizontal Bar, and Vertical Bar.
- Jira Task Updates: The UI for the Jira task has been updated to be consistent with the appearance of other workflow tasks.
- Action Plan Metric Tracking (CX): Metric action planning allows users to measure the impact of strategic action-taking with metrics from their customer feedback dashboards.
- ETX Technology Experience Assessment XM Solution: This new guided solution helps organizations understand how employees feel about the service and technology elements of their overall IT experience, enabling leaders to take action and implement improvements.
- If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
- If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
- You can provide feedback on the Weekly Product Release Notes here.