Weekly Product Release Notes - June 10, 2021

KatharineS · 2021-06-10T16:18:26+00:00

RECENT UPDATES | RELEASED ON OR BEFORE JUNE 10, 2021Frontline FeedbackFrontline Feedback Form Editor Update: The feedback form editor will soon allow you to add key metadata and other custom information to every piece of feedback submitted.UPCOMING FEATURES* | STARTING ON AND AFTER JUNE 16, 2021CoreXMCertified Questions: Certified demographic questions use prebuilt questions that collect demographic data from your respondents to automatically push that data to the respondent’s contact entry in your XM Directory.ActionsTextFlow: You can now trigger actions based on topics and sentiments detected in oncoming responses.Zendesk Event: New event in Actions to trigger a workflow based on events in Zendesk (e.g., ticket assignee is changed).XM DirectorySegments & Lists Tab: Segments, lists, and samples are being combined into one tab in XM Directory. This feature will start rolling out gradually on June 16.FEEDBACK AND QUESTIONSIf you have any questions about the product updates featured in this list, our support team is happy to help you with your request. If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.You can provide feedback on the Weekly Product Release Notes here. *Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.

Weekly Product Release Notes - June 10, 2021 | Experience Community

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