Weekly Release Notes - May 4, 2020 | Experience Community

KatharineS · 2020-05-04T19:37:06+00:00

Entries that are bolded indicate recent product updates. To submit your own support page update requests or feedback, please use the Feedback intercept you can find on the support site.COVID-19 XM SolutionsFrontline Connect: Connect to employees on the frontline and help them handle customer challenges with this pre-configured survey and dashboard.Digital Open Door: Digital CX solution for keeping customers updated with your company’s COVID-19 response. Includes pre-configured survey, dashboard, and Website Feedback project.COVID-19 Customer Confidence Pulse 2.0: An updated version of the Customer Confidence Pulse, with an improved survey and new pre-configured dashboard. Return to Work: A pre-configured survey and report optimized for gathering data on employee challenges when preparing to return to work.COVID-19 Customer Confidence Pulse Solution: Clarifications as a result of the 2.0 launch.CoreXMSetting Brandwide Default Options for “From” and Reply-To Email Addresses: Clarifications to functionality and instructions on how to use defaults once set.Setting Up the Offline App: New section about app settings with 2 new features: ability to pin-protect the app & to delete all data from the app. Collecting Responses: New section clarifying project statuses & how to switch between them. Deactivating Your Free Account: If you have a free account, you can now delete it yourself.EXDashboard Settings (EX): New feature: “limit page filters to selected data source” to determine which data sources can be used in dashboard page filters. CX DashboardsSignificance Testing in Simple Charts & Simple Tables: Simple charts now support significance testing for Custom Metrics and Averages.PXMaxDiff TURF Simulator: Use TURF Analysis to analyze your MaxDiff results. Conjoint / MaxDiff Report Sharing: Create a public report for conjoint & maxdiff projects.IntegrationsZendesk Integration: UI updated.

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