403 - You do not have the required permissions. | Experience Community
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JoseS
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1 year ago
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403 - You do not have the required permissions.

  • Jun 8, 2018 6:28 AM UTC
  • 4 replies
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Kanchi
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Hi All, I am gettting an error as below when I use the API as 'https://survey.qualtrics.com/WRAPI/ControlPanel/api.php?Request=getSingleResponseHTML&User=xx' To use the API, what kind of user accounts / permissions should I have? Thank you. <XML> <Meta> <Status>Error</Status> <RequestType>getSingleResponseHTML</RequestType> <ErrorCode>403</ErrorCode> <QualtricsErrorCode>ESEC66</QualtricsErrorCode> <ErrorMessage>You do not have the required permissions.</ErrorMessage> <Debug/> </Meta> <Result/> </XML>

Best answer by MohammedAli_Rajapkar

You should ask your brand administrator to "Enabled" the API permission for you...Under the Admin tab, there is a "User" section. Over there by clicking on your username the brand admin can find the permission which is enabled and disabled for you... the brand admin will have access to all these... Below is the documentation: https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/creating-and-managing-users/
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      4 replies

      MohammedAli_Rajapkar
      QPN Level 5 ●●●●●
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      You should ask your brand administrator to "Enabled" the API permission for you...Under the Admin tab, there is a "User" section. Over there by clicking on your username the brand admin can find the permission which is enabled and disabled for you... the brand admin will have access to all these... Below is the documentation: https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/creating-and-managing-users/
      Regards, Mohammed Ali
        Kanchi
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        • Kanchi
        • Author
        • Jun 11, 2018 5:02 AM UTC
        Thank you Mhd Ali
        Kanchi
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        • Kanchi
        • Author
        • Jun 13, 2018 2:06 AM UTC
        Hi Mohamad, I have tried with even brand administrator account, I got the same error. Thank you
        Hi all, I have exactly the same problem. I am authorized by the brand admin, have generated an api token and get the 403 error when doing a post request, specifically with: downloadRequestResponse = requests.request("POST", downloadRequestUrl, data=downloadRequestPayload, headers=headers) when using python for getting the survey responses (https://api.qualtrics.com/docs/response-exports) How do I solve this? Thank you! best, David
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