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Does anyone have experience with connecting a Qualtrics survey to a JIRA Workflow (using APIs)?
+1The Guides are very detailed and insightful; however, I need to see someone put this into practice - I need to see example/steps for connecting a Qualtrics survey to a JIRA Workflow. The scenario: when a JIRA ticket is set to Done or Resolved, a survey invite is triggered containing the JIRA Ticket's Meta Data and attached to the user's results.
Best answer by taulph
Found a better way using JSON Event in Actions tab.
See discussion > https://www.qualtrics.com/community/discussion/4422/create-a-task-in-actions-to-send-a-survey-once-a-jira-ticket-status-is-set-to-done/p1?new=1
+1Found a better way using JSON Event in Actions tab.
See discussion > https://www.qualtrics.com/community/discussion/4422/create-a-task-in-actions-to-send-a-survey-once-a-jira-ticket-status-is-set-to-done/p1?new=1
Hi, @taulph,
Another option you could consider for other aspects of your workflow is Qualtrics Email Triggers + JIRA Email Handlers: https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html
Our use case is on the other end of the process: providing a more user-friendly project request form for stakeholders that creates an email thread and JIRA ticket once the survey is submitted. i.e., Survey Finished --> trigger emails people named in survey + the handler, jira-myboard@mycompany.com, which creates a JIRA-enabled email thread and puts the ticket on the board
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