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Get contact by recipient id

  • July 27, 2019
  • 1 reply
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Hi everyone, Since API get contact list from sample version 3 has some issue at the moment, i have to use GetSampleContacts version 2.4 instead while waiting for Qualtrics support team, but it only return RecipientID, not ContactID. And i don't know what i can do with this id to get contact id as every other API required ContactID as their input. I tried to use GetContactByInfoFields version 2.4 too to find contact by email and external data. But some of my customer response doesn't have both email nor external data. So does anyone know other way to get ContactID from RecipientID. Thank you very much

Best answer by KendraR

Hi, @BinhPM! It looks like you were able to reach out to our Support Team about this issue and they explained to you that this is not intended functionality. If anyone else experiences something similar, be sure to reach out to our Support Team too so they can work with you on this! 😃

    1 reply

    KendraR
    Qualtrics Employee
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    • KendraR
    • Qualtrics Employee
    • Answer
    • August 7, 2019
    Hi, @BinhPM! It looks like you were able to reach out to our Support Team about this issue and they explained to you that this is not intended functionality. If anyone else experiences something similar, be sure to reach out to our Support Team too so they can work with you on this! 😃
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