Aggregating data where the answer choices change | XM Community
Skip to main content
Solved

Aggregating data where the answer choices change

  • August 12, 2021
  • 1 reply
  • 21 views
K

I am doing a tracking study based on monthly product launches, where the question text is the same throughout and the answer choices are the same except for 2 questions (a multiple choice question and a grid). I am wondering what is the best way to aggregate the data.

Best answer by AdamK12

KatrinaB This is a really great question. If you have access to Vocalize (CX Dashboards) you can aggregate the questions that are the same any way that you like--showing an ongoing trend over time or segmenting them based on other characteristics.
You can also show period on period changes: InessaG recently posted a great tactic to use in dashboards to accomplish this.
For the questions that change, it would be very interesting to show those in a dashboard as well and also use those to filter the data that is consistent from month to month.
You can take a similar approach in StatsIQ to segment the consistent data and also filter it by the monthly questions.
I hope this is helpful! Please reach out if you'd like to discuss more...

    1 reply

    AdamK12
    Level 5 ●●●●●
    Forum|alt.badge.img+68
    • AdamK12
    • Level 5 ●●●●●
    • Answer
    • August 12, 2021

    KatrinaB This is a really great question. If you have access to Vocalize (CX Dashboards) you can aggregate the questions that are the same any way that you like--showing an ongoing trend over time or segmenting them based on other characteristics.
    You can also show period on period changes: InessaG recently posted a great tactic to use in dashboards to accomplish this.
    For the questions that change, it would be very interesting to show those in a dashboard as well and also use those to filter the data that is consistent from month to month.
    You can take a similar approach in StatsIQ to segment the consistent data and also filter it by the monthly questions.
    I hope this is helpful! Please reach out if you'd like to discuss more...

    Adam Korengold, NLM/SCI (he/him/his)
      Terms & ConditionsAccessibility statement