I launched a survey with three questions yesterday, asking respondents to input the time they spent on certain administrative roles. The question type is “Form Field”. Question 1 has 5 fields, Question 2 has 3 fields and Question 3 has 10 fields. On the Result page, the first question shows an error message: “An unexpected error has occurred”. In addition, the respondents’ input to this question is omitted when the survey data is exported. Luckily, I can still see respondents’ input to this question one by one if I click “View Response” in the Data & Analysis page. Why is that? I want to fix this error, otherwise, data of Question 1 will not been reflected in the exported spreadsheet. Would you please help? Note: There is no such issue with the remaining two questions.

@benchThanks for your sharing.@TomGThanks again. I’ve adopted your recommendation, and the new question can capture data now. I input the data captured from the old question manually tothe new question on the Data & Analysis page.

An unexpected error has occurred message in the Result page

An unexpected error has occurred message in the Result page | Experience Community

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