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Approvals for emailing participants

  • January 2, 2024
  • 5 replies
  • 359 views
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I am a brand administrator. One of my users (Standard Qualtrics - no limits) wants to email his survey participants, but sees that his mailings will need to b approved. How to I give him permission to send mailings without any approval?

Best answer by vgayraud

Give the account the “Approve Mailing” permission.

 

5 replies

ArunDubey
QPN Level 8 ●●●●●●●●
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  • ArunDubey
  • QPN Level 8 ●●●●●●●●
  • January 3, 2024

Hi @sttaylor , refer below Qualtrics support page to resolve this.

https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/email-distribution-error-messages/#EmailsApproved

~ Arun Kumar Dubey
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    • sttaylor
    • Author
    • January 3, 2024

    Thanks, @ArunDubey -- This gives a good explanation of how to proceed when an approval is required, but what I really want to know is what can I change so that this user will be able to distribute emails WITHOUT getting approval.

    ArunDubey
    QPN Level 8 ●●●●●●●●
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    • ArunDubey
    • QPN Level 8 ●●●●●●●●
    • January 3, 2024

    Hi @sttaylor , there is permission page mentioned under it. did you check that?
     



    https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/user-permissions/#SurveyPlatformPermissions

     

    You should explore this once.

    ~ Arun Kumar Dubey
    vgayraud
    QPN Level 7 ●●●●●●●
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    • vgayraud
    • QPN Level 7 ●●●●●●●
    • Answer
    • January 3, 2024

    Give the account the “Approve Mailing” permission.

     

    Vincent Gayraud - https://www.linkedin.com/in/vincent-gayraud-790344116/
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    • sttaylor
    • Author
    • January 3, 2024

    Thank you, @vgayraud -- this is what I was looking for.

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