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Approvals for emailing participants

  • January 2, 2024
  • 5 replies
  • 337 views
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I am a brand administrator. One of my users (Standard Qualtrics - no limits) wants to email his survey participants, but sees that his mailings will need to b approved. How to I give him permission to send mailings without any approval?

Best answer by vgayraud

Give the account the “Approve Mailing” permission.

 

5 replies

ArunDubey
QPN Level 8 ●●●●●●●●
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  • ArunDubey
  • QPN Level 8 ●●●●●●●●
  • 589 replies
  • January 3, 2024

Hi @sttaylor , refer below Qualtrics support page to resolve this.

https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/email-distribution-error-messages/#EmailsApproved

~ Arun Kumar Dubey
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  • sttaylor
  • Author
  • 2 replies
  • January 3, 2024

Thanks, @ArunDubey -- This gives a good explanation of how to proceed when an approval is required, but what I really want to know is what can I change so that this user will be able to distribute emails WITHOUT getting approval.

ArunDubey
QPN Level 8 ●●●●●●●●
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  • ArunDubey
  • QPN Level 8 ●●●●●●●●
  • 589 replies
  • January 3, 2024

Hi @sttaylor , there is permission page mentioned under it. did you check that?
 



https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/user-permissions/#SurveyPlatformPermissions

 

You should explore this once.

~ Arun Kumar Dubey
vgayraud
QPN Level 6 ●●●●●●
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  • vgayraud
  • QPN Level 6 ●●●●●●
  • 544 replies
  • Answer
  • January 3, 2024

Give the account the “Approve Mailing” permission.

 

Vincent Gayraud
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  • sttaylor
  • Author
  • 2 replies
  • January 3, 2024

Thank you, @vgayraud -- this is what I was looking for.


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