Authenticator access method | Experience Community
Skip to main content
Solved

Authenticator access method

  • February 18, 2022
  • 1 reply
  • 40 views
vgayraud
QPN Level 7 ●●●●●●●
Forum|alt.badge.img+60
  • vgayraud
  • QPN Level 7 ●●●●●●●

Is there a way to know how a participant went through the survey authenticator? I have people receiving invitations (authenticator is autofilled) and others using the anonymous link and manually authenticating. I would like to be able to differentiate self-initiated surveys vs invitation ones.
Is there a way to achieve this natively? The best I came up with was to add a parameter to the links URL and store it in ED.

Best answer by CarolK

I think you could use the built-in variable "Q_CHL"
Those who received emails will have a Q_CHL of "email" and those who used a Personal link would be "gl" Those who used an anonymous link will have a Q_CHL of "anonymous"
The system records this automatically but if you need to use it in your reporting/filters, add Q_CHL to the survey flow. Once it's added the system will pull that in for use.

Vincent Gayraud - https://www.linkedin.com/in/vincent-gayraud-790344116/

1 reply

CarolK
Level 5 ●●●●●
Forum|alt.badge.img+47
  • CarolK
  • Level 5 ●●●●●
  • Answer
  • February 18, 2022

I think you could use the built-in variable "Q_CHL"
Those who received emails will have a Q_CHL of "email" and those who used a Personal link would be "gl" Those who used an anonymous link will have a Q_CHL of "anonymous"
The system records this automatically but if you need to use it in your reporting/filters, add Q_CHL to the survey flow. Once it's added the system will pull that in for use.

Carol, Sr Insights Consultant
    Terms & ConditionsAccessibility statement