Block recipient data and response summary in email? | Experience Community
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Question

Block recipient data and response summary in email?

  • July 1, 2021
  • 1 reply
  • 31 views
E

I'm testing a function by which respondents can refer family members to the survey. While the email trigger from piped text works fine, each email includes full recipient data and a response summary even if I have the 'Include Response' box unticked. Is there a way to action this so I won't have respondents' data/responses exposed to their family members?

    1 reply

    MatthewM
    Level 6 ●●●●●●
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    • MatthewM
    • Level 6 ●●●●●●
    • July 1, 2021

    Are you using Email Triggers or Actions? The response data should not appear in the messages if the appropriate boxes are checked/unchecked. Perhaps the survey needs to be published after making these changes?

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