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Discarding Screened Out Responses

  • October 23, 2026
  • 1 reply
  • 6 views

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Hi everyone,

I'm having an issue with the Discarding Screened Out Responses feature in Qualtrics.

According to the Qualtrics documentation, discarding screened-out responses should ensure they do not count towards the response limits on our license.

I've followed the instructions and configured the screen-out settings in Survey Flow, but screened-out responses are still being recorded and counted towards our license limits.

Has anyone experienced this issue or found a solution? Are there any additional settings that need to be enabled to ensure screened-out responses are automatically discarded and not counted towards our response limits?

Any guidance would be greatly appreciated.

Many thanks!

1 reply

PeeyushBansal
Level 7 ●●●●●●●
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  • Level 7 ●●●●●●●
  • October 23, 2026

These should not be counted if you flagged in survey flow with end of survey limit. I think you need to contact customer support or your success manager they can better answer this.