Do respondents get a reminder email after they were asked to retake a response? | XM Community
Question

Do respondents get a reminder email after they were asked to retake a response?

  • 1 April 2021
  • 1 reply
  • 12 views

They have already submitted the survey but we are asking them to retake it again and have reshared the survey link with them. Will they receive a reminder email under the distribution emails since they will be retaking the survey?


1 reply

Userlevel 4
Badge +21

I am under the impression that they will not receive the email. Reminders only send to those that have not started or completed the survey.

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