Do respondents get a reminder email after they were asked to retake a response? | XM Community
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Question

Do respondents get a reminder email after they were asked to retake a response?

  • 1 April 2021
  • 1 reply
  • 18 views

They have already submitted the survey but we are asking them to retake it again and have reshared the survey link with them. Will they receive a reminder email under the distribution emails since they will be retaking the survey?

1 reply

GeorgeIssa
Level 2 ●●
Forum|alt.badge.img+21
  • Level 2 ●●
  • 68 replies
  • April 1, 2021

I am under the impression that they will not receive the email. Reminders only send to those that have not started or completed the survey.