End of Survey Message not updating | Experience Community
Skip to main content
JoseS
Administrator
1 year ago
Question

End of Survey Message not updating

  • Nov 6, 2026 11:07 AM UTC
  • 2 replies
  • 21 views
Forum|alt.badge.img

I have copied Qualtrics forms and updated the End of Survey message then published the survey.  But when I preview the survey it shows the historic End of survey message.

 

I have cleared my cache.

 

Thanks

2 replies

jmborzick
QPN Level 5 ●●●●●
Forum|alt.badge.img+41
  • jmborzick
  • QPN Level 5 ●●●●●
  • Nov 6, 2026 4:15 PM UTC

​@Amanda1005 When you’re in the survey builder itself, what does the end of survey message read? 

Mishraji
Level 4 ●●●●
Forum|alt.badge.img+18
  • Mishraji
  • Level 4 ●●●●
  • Nov 11, 2026 8:55 AM UTC

​@Amanda1005 - I have faced similar issue while copying surveys. The best fix that worked for me is

  1. Update the end of survey element to the default message and save the survey.
  2. Preview the survey to ensure the end of survey element is reflecting. 
  3. Now change the end of survey element back to the updated end of survey message and save the survey.
  4. Preview the survey to ensure changes are reflecting.

It should reflect this change now. If it does, you can publish your changes now.

Abhi
Terms & ConditionsAccessibility statement